We’re here to help

We stand by everything we sell

More importantly, we stand by our ability support our customers throughout the life of the all products we sell. As part of this commitment, we have a fully equipped service centre, dedicated service technicians and a support team ready to help you.

We are also proud to be the only official Polar service center and Stages Cycling service centre in the GCC.

  

Getting Support

We have several ways to help you get the best out of your products

We provide Team Grit reviews, FAQs, how-to guides and blog posts covering the products we sell. We also have links to relevant pages to manufacturers websites (we’ve done the leg work and have curated the best information out there). 

If you have any support request, from how to synchronise a watch with the latest iPhone through to replacing a battery and everything in between, please complete the form below to log a ticket and one of our expert team will be in touch straight away.

You are also welcome to call us on 04 289 6001 (although it will be quicker if you can create a support ticket before calling and give the reference number when you speak to us).